Privacy Policy- March 2026

1. Introduction

This Privacy Policy explains how S.E.M Coaching (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website or coaching services.

We are committed to protecting your personal data and complying with the UK General Data Protection Regulation and the Data Protection Act 2018.

2. Who We Are

S.E.M Coaching provides coaching services.

If you have questions about this Privacy Policy or how your personal data is used, you can contact us at:

Email: hello@sem-coaching.com
Location: 71-75, Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

3. Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Information you provide through contact forms

  • Information shared when enquiring about coaching services

We only collect information necessary to respond to enquiries and provide coaching services.

4. How We Use Your Information

We use personal information to:

  • Respond to enquiries about coaching services

  • Manage coaching enquiries and communication

  • Send news, updates, or insights related to our coaching services (where you have provided consent)

  • Improve our website and services

We do not sell or share your personal information with third parties for marketing purposes.

5. Email Communications and Marketing

If you choose to subscribe to updates or provide consent through our website, we may send occasional emails including:

  • Coaching insights

  • Business or personal development content

  • News or updates about services or offers

You can unsubscribe from these emails at any time by using the unsubscribe link in the email or contacting us directly.

We will only send marketing emails where you have given clear consent, in accordance with the Privacy and Electronic Communications Regulations.

6. Legal Basis for Processing

Under the UK General Data Protection Regulation, we process personal data on the following lawful bases:

  • Consent – where you opt in to receive email updates

  • Legitimate interests – to respond to enquiries and manage coaching relationships

  • Contract – where data is required to provide coaching services

7. Data Storage and Security

We take reasonable steps to protect personal information from loss, misuse, or unauthorised access.

Your information may be stored securely in email systems or contact management tools used to manage enquiries and communications.

8. Data Retention

We only retain personal data for as long as necessary to:

  • Respond to enquiries

  • Maintain coaching relationships

  • Comply with legal obligations

You may request deletion of your personal data at any time.

9. Your Rights

Under the UK General Data Protection Regulation, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Object to certain types of processing

To exercise these rights, contact us at hello@sem-coaching.com

10. Complaints

If you have concerns about how your personal data is handled, you may contact the Information Commissioner's Office (ICO).

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.